Sapa Passion Hotel & Spa

The location was really good, close to everything and the town without being to close to the noise etc (Just need walk up the hill) The service and the staff was super nice, happyful and kind. The massage there was also very good and same price as outside. The room was very big, air con had heat and cool, Very happy I choose this places

We loved our stay at Sapa Passion Hotel. Very affordable for such a

The only thing I complained was the receptionist was not in her desk when we arrived and after we partied they lock the main entrance.

We booked a mountain view room and were in the 3rd floor and we can see part of the mountain and the lake and the main town buildings. It was their winter so it was cold, foggy and damp the whole time. The staff are very friendly, nice, hospitable and really had a great service as they are so accomodating. The only thing we were a little upset was when we were resting after a long bumpy travel by bus, we put the Do Not Disturb sign outside the door but all of a sudden they just unlock the door because they was gonna fix something in one of their drawers. I was in my bra and panty laying in bed and they never even let us know ahead that they were gonna fix something. They dont wait when there is no more guest or give a heads up ahead so we will be prepared. We didnt want to be disturbed and it happened twice that they just unlock the door without knocking and asking. We are happy with their service though, there was no buffet breakfast but you can order from the menu and they will cook it for you fast. The staff in the restaurant were nice and accomodating, we tipped one that was always there to take care of our breakfast as she was really hard working. The hotel was very close to everything in the main town but it is just up on a hill but manageable, we love walking back n forth.

needs a lot of improvement...old hotel

Нам понравился отель. Большой чистый номер, хорошее расположение. Персонал очень заботливый. Немного шумела стройка за окном, но не рано, как раз начинали когда мы уходили из отеля.